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HPE Foundation Care Next Business Day Exchange Service - extended serv
HPE Foundation Care Next Business Day Exchange Service - extended serv
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Compatibility Information
| Designed For | HPE 1420-24G-2SFP Switch, 1420-24G-2SFP+ 10G Uplink Switch, 1420-24G-PoE+ (124W) Switch ¦ HPE OfficeConnect 1420 24G, 1420 8G PoE+ |
Details
| Service & Support | Extended service agreement - replacement - 1 year - shipment - response time: next business day - availability: 24 hours a day / Monday-Sunday ¦ Technical support - remote diagnosis - 1 year ¦ Technical support - phone consulting - 1 year - response time: 2 hours - availability: 24 hours a day / Monday-Sunday ¦ New releases update - 1 year ¦ Product info support - web knowledge base access - 1 year |
| Service & Support Details | Extended service agreement - replacement - 1 year - shipment - response time: next business day - availability: 24 hours a day / Monday-Sunday ¿ Technical support - remote diagnosis - 1 year ¿ Technical support - phone consulting - 1 year - response time: 2 hours - availability: 24 hours a day / Monday-Sunday ¿ New releases update - 1 year ¿ Product info support - web knowledge base access - 1 year |
General
| Service Included | Replacement |
| Type | Extended service agreement |
| Location | Shipment |
| Full Contract Period | 1 year |
| Response Time | Next business day |
| Service Availability | 24 hours a day / 7 days a week |