Streamline Workflows to Ease the Burden on Clinicians and Improve the Patient Experience
The heart of healthcare is at the point of care. That's why the digital transformation in healthcare is no more important than when it helps improve care delivery.
At the point of care (POC), it's about reducing, if not eliminating, points of friction that hinder smooth care delivery. Doing so makes for happier providers, increasing morale and improving productivity. Patients are happier, too – and more likely to give high ratings for their care.
As your healthcare IT (HCIT) partner, we can show you what technology makes possible and then help you make it happen.
"We follow a proven process that takes the guesswork out of creating cost-effective, best-in-class POC solutions that match your specific needs and goals."
We'll help you put targeted POC solutions into action.
Guide you through your options for POC digital transformation and help ensure you invest wisely for today and the future.
Procure the necessary corporate- and medical-grade hardware, software, and services you need to run as efficiently and cost-effectively as possible.
Manage deployment and installation.
Ensure secure, high-speed network connectivity and interoperability with your EHR.
Track, maintain, and troubleshoot your POC solutions with complete IT lifecycle and managed support services.
To help expedite onsite deployment and use, our technicians can pre-stage, pre-assemble, and pre-configure your systems, including device imaging and asset tagging, from one of our regional Technology Solution Centers.
Digital technology and automation improve POC experiences.
User identity and access control
User identity and access control solutions reduce security risks and password fatigue while allowing providers faster access to applications and helping ensure the safe care of the right patient. Examples include:
Single sign-on (SSO)
Multifactor authentication (MFA)
Positive patient identification (PPID) using ID badges, keycards, proximity readers, and fingerprint biometric readers
Data integration
Automatically integrating data from other medical departments and providers into the patient's electronic health record (EHR) in real time gives clinicians a complete picture of the patient's medical history and health conditions. As a result, they're better able to provide timely and accurate diagnosis and treatment at the point of care.
Ergonomics
Equipment ergonomics are important to clinical workflows and caregiver satisfaction. Ergonomics help increase efficiency, productivity, user safety, and comfort. Examples include adjustable-height workstations, contoured keyboards, mice, handheld scanners, and adjustable, high-resolution medical displays and webcams.
Patient care documentation
At the POC, clinicians are spending more time documenting patient care within the EHR and less time providing patient care. For example, a 2020 study found that physicians spent an average of 16 minutes and 14 seconds per patient encounter using EHRs.1
Entering patient data into the EHR using speech recognition or voice dictation and transcription software reduces manual and repetitive tasks. It also saves time and allows clinicians to focus on patient care and interpersonal engagement.
POC workflows and communications
Secure mobile devices like smartphones, tablets, laptops, and 2-in-1 devices help streamline clinical workflows and communications at the point of care.
Identity verification at the patient's bedside
Sharing exam results
Smartphone-based point-of-care testing (POCT) and diagnostics
Capturing images and video at the POC for the patient EHR
Positive patient ID (PPID)
PPID is critical to protect patients from medical errors regarding medication administration, lab work and diagnostic tests, and medical procedures. PPID also ensures that patient information is documented in the correct EHR, which has a direct effect on billing accuracy.
Artificial intelligence (AI)
Leveraging AI for point-of-care learning, predictive analytics, clinical decision support, regulatory compliance, and reduced medical errors helps deliver timely, critical information, so physicians can quickly and safely diagnose, treat, and care for patients.
Augmented and virtual reality
Augmented and virtual reality are used at the POC in a variety of ways, including:
No cookie-cutter solutions.
Our strategic partnerships with top-tier technology companies ensure you won't get cookie-cutter solutions from us. As your HCIT partner, we'll follow a proven process that takes the guesswork out of creating cost-effective, best-in-class POC solutions that match your specific needs and goals.
Sources:
1. J. Marc Overhage, MD, Ph.D., David McCallie Jr., MD, "Physician Time Spent Using the Electronic Health Record During Outpatient Encounters." Annals of Internal Medicine®, February 4, 2020 (accessed Sept. 16, 2022).
2. "Lenovo breakthrough in Virtual Reality gives hope to Indians suffering from mild to moderate pain." Healthcare Radius, Dec. 20, 2019 (accessed Sept. 16, 2022)
3. "The health VR trends to track in 2022." Health Tech World, Dec. 28, 2021 (accessed Sept. 16, 2022).
