Apple Services
AppleCare
Rely on the experts who know your Apple products best
All Apple hardware comes with a one-year limited warranty and up to 90 days of complimentary telephone technical support. To extend your coverage further, purchase the AppleCare Protection Plan or AppleCare+.
Because Apple makes the hardware, the operating system, and many applications, Apple products are truly integrated systems. And only AppleCare products give you one-stop service and support from Apple experts, so most issues can be resolved in a single call.
- One stop for technical support
- Apple hardware coverage
- Software support included
AppleCare+ for Mac
AppleCare+ for Mac provides additional technical support and hardware coverage, including accidental damage protection.
- 24/7 priority access to technical support offers troubleshooting for Mac, macOS, and Apple-branded Mac apps
- Onsite service for desktop computers, mail-in repair for portable computers, or carry-in repair for all
- Hardware service is provided by Apple-certified technicians using genuine Apple parts
- Accidental damage is covered for unlimited incidents–each subject to a service fee of $99 for screen damage or external enclosure damage, or $299 for other accidental damage, plus applicable tax
- Battery service
AppleCare+ for iPad
AppleCare+ for iPad provides additional technical support and hardware coverage, including accidental damage protection.
- 24/7 priority access to technical support offers troubleshooting for iPad, iPadOS, iCloud, and Apple-branded iPad apps
- Express Replacement Service provides a replacement before you return your device
- Hardware service is provided by Apple-certified technicians using genuine Apple parts
- Accidental damage is covered for unlimited incidents, each subject to a service fee* plus applicable tax
- Battery service
Legal
*Service coverage is available only for iPad and its original included accessories, plus one compatible Apple Pencil and one compatible Apple-branded iPad keyboard used with your iPad, or for batteries that retain less than 80% of their original capacity. Each incident of accidental damage protection is subject to a service fee, plus applicable tax. For all 11-inch iPad Pro (M4), 13-inch iPad Pro (M4), 11-inch iPad Air (M2), and 13-inch iPad Air (M2) models the service fee is $29 for screen repair and $99 for all other accidental damage. The service fee for accidental damage to all other iPad models is $49. The screen repair service fee is only available on 11-inch iPad Pro (M4), 13-inch iPad Pro (M4), 11-inch iPad Air (M2), and 13-inch iPad Air (M2) iPad models and when there is no other damage present. The service fee for Apple Pencil or Apple-branded iPad keyboard is $29. Replacement equipment that Apple provides as part of the repair or replacement service may contain new or previously used genuine Apple parts that have been tested and pass Apple functional requirements.