Dell EMS Email Archive and eDiscovery
Simplify your email e-discovery
Dell Email Management Services (EMS): Email Archive and eDiscovery is a cloud-based service that provides continuous archiving of all your email messages, Lync conversations, and attachments, whether you rely on Office 365 or an on-premises Exchange environment. EMS captures, retains, preserves and searches for email and Lync conversations. By capturing a single instance of each email message, applying granular retention and disposition policies, and providing advanced search, Dell Software ensures that email messages will be available when needed without creating a storage or performance burden on your servers.
Over a thousand organizations and millions of users depend on EMS Email Archive to archive their email securely and respond to e-discovery requests – at a lower total cost of ownership (TCO) than on-premises solutions.
Scalable, long-term retention
Scalable SaaS storage
Store all your emails off-site in EMS data centers, with customer specific encryption of email contents
Lync archiving
Optional IM archiving capability archives Microsoft Lync conversations and content for later search and export
Flexible retention policies
Set as many retention policies as required in order to meet your compliance and business needs, based on flexible criteria
Attachment stubbing
Stub out attachments in your production Exchange environment based on age, size and file type criteria
Import prior email
Securely upload your pre-existing emails via Dell's Web-based ImportManager, or by leveraging Dell Managed Import service for larger imports requiring physical disk exchange
E-discovery support
Fast searches
Search millions of emails in seconds – emails, including headers and attachments, are fully indexed for fast, comprehensive searches by reviewers
Scoped Reviewer
Delegate e-discovery rights to specific users without granting full administrative rights
Flexible search criteria
Perform complex searches across headers, subject line, message body, attachment file names, and the contents of over 450 different file types
Saved result sets
Save searches and associated results for future use
Intelligent alias and distribution list handling
Because EMS Email Archive and eDiscovery tracks changes to aliases and distribution lists over time, searches based on individuals are properly associated with the right messages, and you can use your distribution lists for retention policy membership.
Multiple, granular litigation holds
Establish litigation holds so that critical emails cannot be purged from the archive
Message export
Export messages to PST, EML and EDRM formats
End-user access
Outlook integration
With the EMS Outlook plug-in, users can access their own archived email directly within Outlook, maintaining their folder structure
Mobile and web interfaces
Users can access their own archived email via secure web and mobile device interfaces
Redundant storage
Each email message is stored three times on separate disks, improving search performance and helping assure high availability
Per-customer encryption
Emails in transit are encrypted using TLS, and they are then stored with encryption
Multiple global data centers
Primary data storage is in one of several geographically dispersed tier 4 data centers