Monitor, Manage, Response and Resolve
Zones is ready to help you achieve the right balance of in-house IT expertise to manage your IT infrastructure while leveraging our advanced services team. Zones complete management service solutions enable you to scale cost effectively and quickly to address your evolving business priorities. Our people, process technology tools, and services provide you with the most efficient operations and Zones five star customer service.
Zones CompleteCare Managed Services uses the most robust suite of monitoring solutions from industry-leading providers. A best-in-class set of tools to design, implement, monitor, manage, and support your IT infrastructure. Managing your IT infrastructure is our business and you can choose the service level that is right for your business.
Your Business Gains
- Ensures system availability – 7x24x365
- Industry-certified engineers and technicians
- Zones five star service advantage
- Proactive security operations
- On-site and/or remote engineering support
- Centralized issue tracking with complete history
- Self-service online support tools
- Knowledge management and knowledge base library
- Reporting and metrics to measure and monitor performance
- Monthly service performance review
- Service level agreements and event priority definitions
- Multi-vendor technology environment expertise
Learn more about Zones CompleteCare Managed Services.
Contact the Zones Advanced Solutions Group or call your Zones account executive for help building the right solution.
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